Air ambulance service is a medical evacuation service (also known as medevac or medical evacuation) that uses aircraft with ambulance configuration and special stretcher bed with oxygen support in it to transport patients with specific medical conditions from one location to another. The aim is to provide intensive medical care during the journey so that patients can reach more adequate medical facilities.

• The patient is located in a remote area that is difficult to reach by land ambulance.
• The patient requires immediate medical treatment at another hospital, either domestically or abroad, and cannot be transported by land or commercial transport.
• The patient's condition is critical and requires intensive monitoring by a professional medical team during the journey.

This service is available to patients with various conditions, including critical patients, patients who need to be transferred between hospitals, or those who fall ill while abroad and need to be repatriated to their home country. This service is also often used for non-critical patients who need medical assistance during flights.

The medical team on board air ambulances generally consists of doctors and nurses who are highly experienced in emergency response and medical aviation. They are equipped with ICU-level medical equipment, such as ventilators, Syringe Pumps, POC (Portable Oxygen Concentrator), heart monitors, and emergency medicines.

The booking process generally involves several stages:

• Contact the company: Contact the 24/7 air ambulance service provider immediately.
• Provide information: Provide detailed information about the patient's condition.
• Complete the medical documents, ID Card/Passport, and Visa if it needed at destination airport.
• Coordination: The company will handle permits and coordination.

Yes, one or two family members are allowed to accompany the patient on the flight; however, this depends on the type of aircraft and seat availability. This arrangement needs to be communicated and agreed upon in advance.

The cost of air ambulance services can vary significantly and tends to be quite expensive. Factors influencing the cost include:

• The distance and flight route (domestic or international).
• The type of aircraft used (jet, turboprop, or helicopter).
• The patient's medical condition and the level of care required.
• Additional costs such as flight permits, airport fees, and ground transportation to/from the airport.